Privacy policy

Last updated: July 16, 2025

1. Introduction

This Privacy Policy explains how MILU Party Store collects, uses, and protects your personal information when you visit our website, make a purchase, or otherwise interact with our services. We specialize in party supplies for children’s birthdays, including balloons, tableware, and decorations. By using our site, you agree to the practices described in this policy.

2. Updates to This Policy

We may revise this policy occasionally to reflect changes in our operations or legal requirements. The latest version will always be available on this page with the updated date.

3. Information We Collect

We collect information such as your name, email, phone number, billing and shipping addresses, and any details you provide in communication with us. We also collect technical data like your IP address, device type, and browser activity using cookies and tracking tools. Some of this data is shared with third parties like Shopify, payment processors, and shipping or analytics providers who help us deliver our services.

4. Children's Privacy

While our products are made for children’s parties, our website and services are directed at adults only. We do not knowingly collect personal data from children under 16. If you believe your child has shared personal information with us, please contact us and we will promptly delete it.

5. Use of Personal Information

We use your data to fulfill and deliver orders, respond to inquiries, provide customer support, and send order confirmations or status updates. If you consent, we may also send you marketing messages. Additionally, we use this data to improve our services, detect fraud, and meet legal obligations. We do not sell your personal information.

6. Cookies and Tracking

We use cookies to enhance your experience, remember preferences, and analyze traffic. These may be essential to site functionality or used for analytics and advertising. You can manage cookie settings in your browser, though some features may not function properly if cookies are disabled. Learn more at: https://www.shopify.com/legal/cookies

7. Sharing Information with Third Parties

We may share your data with trusted service providers only as necessary for order processing, shipping, payment, marketing, or support. These providers are not allowed to use your data for unrelated purposes. We do not sell or trade your data to third parties.

8. External Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies before providing any personal information.

9. Data Security and Retention

We use reasonable measures to protect your data. However, no system is completely secure. We retain your information only as long as necessary for the purposes outlined in this policy or to comply with legal obligations.

10. Your Rights

Depending on your location, you may have the right to access, correct, or delete your data, withdraw consent for marketing, object to data processing, or request a copy of your information. To exercise your rights, contact us using the details below. We may ask for identity verification before fulfilling your request.

11. Contact

If you have any questions about this policy or how we handle your personal information, you can contact us at:
Email: hello@milupartystore.com